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Founded in 1953 as a family-owned and operated business, PACIFIC ALARM SYSTEMS remains family owned and operated today. We are determined to remain dedicated to providing every customer with the most reliable and diligent service possible throughout the 21st century!

If we could use only one word to describe the difference between PACIFIC ALARM SYSTEMS and other alarm dealers, we would use the word “SERVICE” Real service, the way it used to be! Remember? In the good old days you would call a service provider on the telephone and actually speak to a living human being. A repair, or concern would be taken care of the very same day. Today the word “service” seems to get spread a little thin. In many cases, “service” has become extinct! At PACIFIC ALARM SYSTEMS, we believe in providing our clients with true service. Regrettably, in today’s society service has been replaced by cheap. In some cases, service has been replaced by free. Everyone should realize nothing good is ever cheap, or free! If it sounds too good to be true, it usually is. Alarm protection is not about equipment alone, it is about the “service” you will or won’t receive from the operators who monitor your system, to the people who maintain your system, all the way up to the owners who are able to resolve your questions or concerns right now! People who consider price alone, often forget that “service” Is probably not included in the price!

How many people have been happy with their alarm company only to find that the alarm company has been sold to a large national where the service has been considerably less than they are used to? Sometimes the alarm company sells your monitoring contract before the ink is even dry. If your frustrated by endless voice mail, Call us and speak to a real person and get real results right now. Unfortunately, security firms are not known for stability and longevity. This is another thing that sets PACIFIC ALARM SYSTEMS apart from our competitors. We are not going anywhere! Not now, and not through the second generation of family owned operation!

Eight reasons to consider PACIFIC ALARM SYSTEMS as your security systems provider.

1. Stability and Longevity. During our nearly half a century, we have seen more than 150 security companies come and go in Southern California. This is an amazing and alarming statistic for anyone trying to select a company that will provide service and support for many years. Fortunately, it's a statistic you can quickly forget when you select PACIFIC ALARM SYSTEMS which has clearly earned the long-term trust and confidence of its customers.

2. Experience. Whether you are considering a residential, or a commercial system, PACIFIC ALARM SYSTEMS offers the knowledge, resources, certifications, and experience to design, build, install, and maintain any system you may require. The majority of our employees have been with us for well over ten (10) years. Industrial/Commercial/Institutional, Closed Circuit Television, Card Access Systems, Heat, and Smoke Detection are just some of the service provided by Pacific Alarm Systems. Intrusion Detection, Holdup Alarms, Safe, and Vault Burglary Detection, Loss of Power Monitoring, Industrial Process Monitoring, and of course our well established Guard Response.

3. Depth of Experience. Within our long term and loyal customer base, our clients are industrial, commercial, service, and retail businesses, medical, educational, government facilities, and residences of every description. You can be sure we bring very relevant experience to any situation, no matter what it might entail. You can also count on qualified personnel to meet your needs. PACIFIC ALARM SYSTEMS employs only qualified individuals, many with more than 20 years experience in the security field. All our installation and service personnel have earned appropriate industry certifications.

4. Fully listed U.L. “local” central station monitoring. Pacific Alarm Systems built our own U.L. Listed and inspected central station. Since we own and operate it, No one can dictate what monitoring services we can and can not provide for our clients. INDEPENDENT LOCAL U.L. CENTRAL STATIONS KNOW THEIR CUSTOMERS AND THEIR HABITS BETTER! INDEPENDENT LOCAL U.L. COMPANIES CAN CUSTOMIZE MONITORING SERVICES BETTER! INDEPENDENT LOCAL U.L. CENTRAL STATIONS HAVE BETTER RESPONSE TO CONCERNS! Located in our own complex on Sepulveda Boulevard, we are always only a phone call away. Today, our central station is among the less than 1% of central stations in the country that can provide you with an Extent 1 (formally Grade AA) U.L. certificate for burglar alarm systems. Finally, consider that we maintain an identical stand-by computer system, an emergency power generation station...as a backup. This gives you the assurance of top level service, without any interruptions or most importantly, without any delays!

5. Relationships with the industry's top equipment manufacturers. A key advantage of selecting an independent company like PACIFIC ALARM SYSTEMS is our ability to freely select from all the best products on the market. Our independence and solid supplier relationships mean we can always take the most cost-effective approach...which often involves a marriage of components from different sources. Our independence also assures you that your system is truly optimized for your situation. You receive a detailed proposal that clearly explains your system, how it works, how you interface with it, and what it costs. Bear in mind that even the large, national companies cannot match our engineering depth on a local level. While our system designer is just down the street, theirs may be several states away.

6. Unmatched service resources. Like the Fire Department, We employ service personnel “ON DUTY” 24-hours a day, everyday! Our service technicians are in the field driving radio-dispatched alarm service vehicles. Service technicians and central station operators are on duty 24- hours a day, all year long to guarantee you the fastest and most tenacious service available today.

7. Competitively priced. We're sure you recognize that we could not have become One of the nations oldest independent security firms without competitive pricing. But we should also point out that, quality is remembered long after the price is forgotten!

8. The special advantage of working with a local company. Although difficult to quantify, we firmly believe that one of our greatest strengths is our people. We are very proud to employ some of the most talented people in the alarm industry today. The fact that we are locally owned and managed means that the people who serve you are members of your community, are active in civic affairs, and care deeply about the greater Los Angeles community. Our employees are spread throughout the area, and are proud of their community and our company. As a result, we believe they always go a step or two further to assure your total satisfaction.

 

 

 

 

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