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Founded in 1953 as a family-owned and
operated business, PACIFIC ALARM SYSTEMS remains family
owned and operated today. We are determined to remain
dedicated to providing every customer with the most reliable
and diligent service possible throughout the 21st century!
If we could use only one word to describe the difference
between PACIFIC ALARM SYSTEMS and other alarm dealers, we
would use the word “SERVICE” Real service, the way it used
to be! Remember? In the good old days you would call a
service provider on the telephone and actually speak to a
living human being. A repair, or concern would be taken care
of the very same day. Today the word “service” seems to get
spread a little thin. In many cases, “service” has become
extinct! At PACIFIC ALARM SYSTEMS, we believe in providing
our clients with true service. Regrettably, in today’s
society service has been replaced by cheap. In some cases,
service has been replaced by free. Everyone should realize
nothing good is ever cheap, or free! If it sounds too good
to be true, it usually is. Alarm protection is not about
equipment alone, it is about the “service” you will or won’t
receive from the operators who monitor your system, to the
people who maintain your system, all the way up to the
owners who are able to resolve your questions or concerns
right now! People who consider price alone, often forget
that “service” Is probably not included in the price!
How many people have been happy with their alarm company
only to find that the alarm company has been sold to a large
national where the service has been considerably less than
they are used to? Sometimes the alarm company sells your
monitoring contract before the ink is even dry. If your
frustrated by endless voice mail, Call us and speak to a
real person and get real results right now. Unfortunately,
security firms are not known for stability and longevity.
This is another thing that sets PACIFIC ALARM SYSTEMS apart
from our competitors. We are not going anywhere! Not now,
and not through the second generation of family owned
operation!
Eight reasons to consider PACIFIC ALARM SYSTEMS as your
security systems provider.
1. Stability and Longevity. During our nearly half a
century, we have seen more than 150 security companies come
and go in Southern California. This is an amazing and
alarming statistic for anyone trying to select a company
that will provide service and support for many years.
Fortunately, it's a statistic you can quickly forget when
you select PACIFIC ALARM SYSTEMS which has clearly earned
the long-term trust and confidence of its customers.
2. Experience. Whether you are considering a residential, or
a commercial system, PACIFIC ALARM SYSTEMS offers the
knowledge, resources, certifications, and experience to
design, build, install, and maintain any system you may
require. The majority of our employees have been with us for
well over ten (10) years.
Industrial/Commercial/Institutional, Closed Circuit
Television, Card Access Systems, Heat, and Smoke Detection
are just some of the service provided by Pacific Alarm
Systems. Intrusion Detection, Holdup Alarms, Safe, and Vault
Burglary Detection, Loss of Power Monitoring, Industrial
Process Monitoring, and of course our well established Guard
Response.
3. Depth of Experience. Within our long term and loyal
customer base, our clients are industrial, commercial,
service, and retail businesses, medical, educational,
government facilities, and residences of every description.
You can be sure we bring very relevant experience to any
situation, no matter what it might entail. You can also
count on qualified personnel to meet your needs. PACIFIC
ALARM SYSTEMS employs only qualified individuals, many with
more than 20 years experience in the security field. All our
installation and service personnel have earned appropriate
industry certifications.
4. Fully listed U.L. “local” central station monitoring.
Pacific Alarm Systems built our own U.L. Listed and
inspected central station. Since we own and operate it, No
one can dictate what monitoring services we can and can not
provide for our clients. INDEPENDENT LOCAL U.L. CENTRAL
STATIONS KNOW THEIR CUSTOMERS AND THEIR HABITS BETTER!
INDEPENDENT LOCAL U.L. COMPANIES CAN CUSTOMIZE MONITORING
SERVICES BETTER! INDEPENDENT LOCAL U.L. CENTRAL STATIONS
HAVE BETTER RESPONSE TO CONCERNS! Located in our own complex
on Sepulveda Boulevard, we are always only a phone call
away. Today, our central station is among the less than 1%
of central stations in the country that can provide you with
an Extent 1 (formally Grade AA) U.L. certificate for burglar
alarm systems. Finally, consider that we maintain an
identical stand-by computer system, an emergency power
generation station...as a backup. This gives you the
assurance of top level service, without any interruptions or
most importantly, without any delays!
5. Relationships with the industry's top equipment
manufacturers. A key advantage of selecting an independent
company like PACIFIC ALARM SYSTEMS is our ability to freely
select from all the best products on the market. Our
independence and solid supplier relationships mean we can
always take the most cost-effective approach...which often
involves a marriage of components from different sources.
Our independence also assures you that your system is truly
optimized for your situation. You receive a detailed
proposal that clearly explains your system, how it works,
how you interface with it, and what it costs. Bear in mind
that even the large, national companies cannot match our
engineering depth on a local level. While our system
designer is just down the street, theirs may be several
states away.
6. Unmatched service resources. Like the Fire Department, We
employ service personnel “ON DUTY” 24-hours a day, everyday!
Our service technicians are in the field driving
radio-dispatched alarm service vehicles. Service technicians
and central station operators are on duty 24- hours a day,
all year long to guarantee you the fastest and most
tenacious service available today.
7. Competitively priced. We're sure you recognize that we
could not have become One of the nations oldest independent
security firms without competitive pricing. But we should
also point out that, quality is remembered long after the
price is forgotten!
8. The special advantage of working with a local company.
Although difficult to quantify, we firmly believe that one
of our greatest strengths is our people. We are very proud
to employ some of the most talented people in the alarm
industry today. The fact that we are locally owned and
managed means that the people who serve you are members of
your community, are active in civic affairs, and care deeply
about the greater Los Angeles community. Our employees are
spread throughout the area, and are proud of their community
and our company. As a result, we believe they always go a
step or two further to assure your total satisfaction.
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