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Los Angeles Alarm SystemsFounded in 1953 as a family-owned and operated business, Pacific Alarm Systems remains family owned and operated today. We remain dedicated to providing every customer with the most reliable and diligent service possible.

If we could use only one word to describe the difference between Pacific Alarm Systems and other alarm system dealers, we would use the word SERVICE. Alarm protection is not about equipment alone; it is about the service you will or will not receive from the operators who monitor your alarm system, the people who maintain your alarm system, and management that is able to resolve your questions and/or concerns right now. If you are frustrated by endless voicemail, call us and speak to a real person and get real results right now.

Why Pacific Alarm Systems is uniquely qualified to provide the peace of mind you expect from your security service:

  • Your alarm system signals are received at our local central station here in Los Angeles County (Culver City, CA) - not somewhere in another time zone.
     
  • The central station monitoring your alarm system is owned and operated by the same folks who design and install your alarm system - not contracted to an unknown entity you never met and certainly didn't select.
     
  • The people responsible for your alarm system are on duty and in the field 24 hours a day. Call for assistance and you will speak with a real person, not a voice machine. Call and you get help, not music and apologies.
     
  • Pacific Alarm Systems has a record of stability unmatched in Southern California - over 50 years under the same family ownership and direction, now going on the third generation.
     
  • Experience that can be measured not just in years, but in successfully meeting the protection needs of a wide variety of retail, commercial, residential, industrial, and institutional subscribers.
     
  • As a U.L. listed company, we are able to provide service commensurate with the highest standards required by Underwriters Laboratories, Inc.
     
  • As an independent alarm system dealer with broad supplier relationships, we can select and integrate components as necessary to provide the most cost effective solution to a security problem, rather than a canned, "one size fits all" approach.
     
  • The personalized attention that comes only from a locally owned and operated company committed to the Los Angeles and Orange County area communities.

CSAA 5 diamond certified

The CSAA 5 Diamond Central Station Certification signifies five points of excellence:

  • Commitment to random inspections and quality criteria standards by a nationally recognized third-party laboratory such as: UL or FM.
  • Commitment to the highest levels of customer service.
  • Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the CSAA online training series.
  • Commitment to raising the industry standards through CSAA membership and participation in its activities.
  • Commitment to reducing false dispatches.